Monday, November 26, 2012

"I'm Sorry, Sir... We Can't Do That."

Longtime Gentle Readers know I've been mulling over a post-retirement career... or hobby, if you will... of Midnite Firebomber, and that I've accumulated a rather substantial list of candidates for a visit from The New (and Improved!) Me.


Well, we've added another entity to my ever-growing list: Dish Network.  I called 'em up today to let them know I was a VERY unhappy customer, mainly because I get all my network feeds (ABC, CBS, NBC, and PBS) from Amarillo, Texas... even though I live in NEW MEXICO.  Now I don't have anythang against Texas or Amarillo, but all those network feeds... which include all football games not on ESPN... are in regular definition teevee, as opposed to HD.  I'm just back from ABQ, as you know, and I enjoyed watching HD network teevee on DIL Erma's DirecTV system, all of which came right outta Albuquerque.

So... we called Dish today and respectfully requested to get our feed changed from Amarillo to Albuquerque.  I was informed by two customer service agents and a supervisor that this just wasn't possible, and was offered some free movie channels as a sop to cool me off... and I AM pretty damned hot, as we speak.  To add insult to injury... we have a LOCAL... right here in Portales... PBS station that broadcasts in HD.  Can I get that station on Dish?  Nooooo...

So.  I informed the bastards that I will drop them like a fucking hot rock once my contract is up.  I'll prolly go back to cable (which has HD feeds from ABQ, AND our local PBS station), unless either Dish or DirecTV gets HD network service in the next nine months.

15 comments:

  1. Plus, last I heard, Dish doesn't carry the oh-so-important Pac12 network. How can one live without the Pac12???!?

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    1. Indeed, Inno, football isn't the same without the Pac 12.

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    2. Well... I haven't inquired about the Pac12 network, but that wouldn't surprise me. Dish is Number-Freakin'-One on my "things/people to hate" list.

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  2. I'm ready to dump Dish and go back to cable. It's because they just don't care.

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    1. You and me both. But I won't pay an early termination fee to do that.

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  3. Living in the country has its drawbacks - one being TV reception. Dish is the pits. I'm about ready to give them up, too.

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  4. Replies
    1. Sigh. It's ALL fantasy, Sarge. In my case.

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  5. AND they lie! My wife the RN recently booked a Motel/Hotel for a business meeting with other RNs thru Expedia via Kayak but failed to note that it was a non-refundable holiday special. (On her, live & learn--but expensive lesson, damnit) When one of the key speakers couldn't make it and my wife attempted to get them to simply re-apply the amt to a different day in the same week Expedia refused., claiming they were helpless as those were the conditions of that particular Hotel. When she contacted the place directly they told her that, sorry, they'd love to but those were Expedia's rules, not theirs. and Expedia controlled the internet credit-card booking process. (If she had but booked direct, sigh) "But they told me it was your conditions, my wife exclaimed. "I know," the reservation gal replied with an exasperated, resigned tone, "Unfortunately they lie all the time--they ALL do."

    When do the bomb-making classes start, Buck?

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    Replies
    1. We're doin' out inter-tubes homework, as we speak. Been doin' it for some time now... my favorite recipe is Tide and gasoline in old whiskey bottles. ;-)

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  6. PS: I should note that I completely understand the business decision/thinking behind making holiday specials non-refundable, it's the fact that Expedia LIED about who had the authority to potentially adjust the rules that GALLS me!

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    Replies
    1. Yup. People who play fast and loose with the truth offend the HELL outta me.

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  7. We sometimes have problems with Comcast, but do get them resolved. Dish sucks.

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    1. I had serious issues with Comcast when I lived in El Casa Móvil de Pennington, most of which revolved around Comcast's refusal to invest in infrastructure and service in as small a market as Portales. I hated t-storms, as the cable could be out for two days if the storm happened on a Friday night. Dish is better than cable on that count... I've never lost service in over a year's time.

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Just be polite... that's all I ask.