Thursday, July 21, 2011

More Tales o' Customer Service

We got resupplied with cee-gars today, opting this time for a box o' Acid Blondies, our favorite small cigar.  Small cigars are good because there are times when a half-hour smoke is better than one lasting an hour or I might want to have two half-hour smokes, as the case might be.  So... it was a box of  Blondies, like so:


I had an e-mail conversation with Tim (my go-to guy at cigar.com) when I ordered the Blondies, sayin' I wanted a small cigar, loved the Blondies based on past experience, but would entertain other suggestions if he had any.  He responded with "let me send ya a few samples."  And so he did.  

I was gratified to find eight small cigars included in this shipment... three different flavors from Man O' War, two different Diesels, two from La Herencia Cubana, and an Ave Maria.   I should mention those ain't cheap-o cigars, either.  But then again, I'm a pretty good customer... you wouldn't wanna know how much I drop on cigars on a monthly basis, not that I'd ever tell ya.  But Tim treats me right.

So.  All that said, we're currently puffin' away on a La Herencia Cubana Oscuro Fuerte (with which we had a loverly prior experience) and sippin' on the Newcastle you see in the pic above.  

Life is good even if it is a bit warm, which is code for yet another indoor Happy Hour.

6 comments:

  1. Hell, Buck, you've already got the Pink Flamingos, you might as well go all the way with the theme--just buy yourself the biggest-ass inflatable plastic kiddie-pool you can find (some are 8-12 feet across and 3 ftin-depth) and an inflatable mattress (you know, the kind w. the built-in headrest you can get at CVS/Rite-Aide) and swing with the whole Barbie-World 50s/60s theme. Take it from a hedonist par excellence, pour your G&T in one of those tall quart glass orange/grapefruit jars with plenty of ice and lay out in the sun & catch the "rays" like a giant basking shark! lol Just splash water over yourself to keep cool and with a quart of the stuff firmly in your grip resting on your stomach you maximize pool-time before returning to shore for re-fills. Just float and groove to the sounds! GROOVIE, BABY, GROOVIE!!

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  2. PS: Forgot to add that "naturally" if you're filling a quart jar your G&T is going to be a many "multiple-shot" affair (poss up to 1/3 by volume of Gin) so as to extend "mission float time" before having to RTB for a refill.. LOL!

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  3. "But Tim treats me right"

    Major suck-up is always good.

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  4. Isn't it great when someone in customer service really cares?

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  5. Moogie: Yup!

    Virgil: I'll take your ideers under advisement. ;-)

    Lou: I don't think it's sucking up as much as it's good bid'niz.

    Jim: Yup!

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Just be polite... that's all I ask.