Arrived at the Cingular store in
Rep: “Excuse me? Where is the 415 Area Code?”
Rep: “Uh, I can’t sell you a phone, because I can’t access your account.”
Me: “What? You can’t access my account!?! Why? This IS a Cingular store, right?”
Rep: “Yes, but company privacy rules don’t allow us to access your account unless you’re in our authorized area.”
Me: “Not to malign your company, but that’s STUPID! I own the account, I want to buy a phone, and I want to roll-over my AT&T contract to a new Cingular contract! And you’re telling me you can’t DO that?”
Rep: “Uh, yeah, uh…” followed by much hemming and hawing.
It was all down hill from there, lemmee tell ya. I thought we had a work-around if I got new service with a
Then it was over to the Mazda store, where I find they only have one new Miata available for test drives and it’s being driven by the Business Manager, and she’s not in the office today. Besides that, they only had two Miatas on the lot, period. All that made it pretty easy to maintain my sales resistance, so I’m thankful in a small, very small, way. I did sit in one, however. The new Miatas have a bit more room inside than mine and generally appear slightly larger in all respects. And there are a lot of cool new features plus 20% more horsepower. More horsepower is always good! But the Green Hornet has one outstanding virtue the new Miatas don’t have: it’s paid for.
So, I’m back home and may or may not have a bad phone, still. I have to wait and see if the new battery solves the “sudden phone death” issue. If it doesn’t I may have to get local cell service, and that is REALLY gonna suck. It might be the straw that makes me move on down the road, to mix a metaphor. Who’d a thunk it?