Thursday, October 20, 2011

It's Always SUMTHIN' XIV

My Kindle died today, about one month out o' warranty.  But I have nuthin' but good thangs to say about Amazon and its service.  I just got off the phone with them and they've (a) put a replacement Kindle in the mail today and (b) supplied me with a pre-paid shipping label so I can return the device to them for repair.  All at no charge, seein' as how I was so close to my warranty expiration.

Gotta love that, eh?  Well, except for the premature death of the device, I suppose.
on

13 comments:

  1. innominatus20 October, 2011 15:54

    How does it work for all the content you've bought and/or downloaded? Is it kaput or can it be retrieved?

    ReplyDelete
  2. Buck20 October, 2011 16:05

    My content is in the cloud, Inno... safe and secure.

    ReplyDelete
  3. Unknown20 October, 2011 16:06

    Bummer! Mine hasn't had the slightest glitch, thank goodness.

    Could have upgraded to one of the new touch versions, no?

    ReplyDelete
  4. Buck20 October, 2011 16:09

    I could have upgraded, I suppose... but we've embarked on an austerity program since we spent so damned much money in the past month...

    ReplyDelete
  5. Unknown20 October, 2011 16:18

    The austerity program - not a foreign concept in these parts after the great sports and travel weekend of October '11.

    ReplyDelete
  6. HMS Defiant20 October, 2011 16:21

    almost 5 years using my sony e-book PRS 505 and it labors on. I read! Used to go on long navy camping trips with a solid Will and Arial Durant book but oh how I wish the readers had been around back in the 80s and 90s.

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  7. Kris, in New England20 October, 2011 16:27

    Bummer is right, thank goodness for Amazon's understanding service professionals. I upgraded my Nook to the smaller version a few months ago - touchscreen, no keyboard. Just the screen and it's perfect.

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  8. Bag Blog21 October, 2011 05:06

    I've been talking Toby into getting me some sort of Kindle for Christmas, so I'm horrified that yours died.

    ReplyDelete
  9. Deb21 October, 2011 06:32

    Time to break out your Tibetan singing bowl?

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  10. Scooney Adrift21 October, 2011 07:48

    Good to know that Amazon takes care of it's customers! Makes me feel better about considering buying one.

    ReplyDelete
  11. Buck21 October, 2011 10:55

    Defiant: I SO agree with ya about the timing on e-books. I could have used them in the wayback, too.

    Kris: I might upgrade my Kindle at some point in the future...

    Lou: Stuff happens, but the good news is the way Amazon handled the issue.

    Deb: I TOLD ya I needed one o' those.

    Ed: Yup. I really like my Kindle.

    ReplyDelete
  12. Moogie P22 October, 2011 16:05

    Glad to hear you got such good service!

    ReplyDelete
  13. Buck23 October, 2011 09:32

    So was I, Moogie... so was I.

    ReplyDelete

Just be polite... that's all I ask.